More transparency and productivity with Machine Tool Analytics Services
Access to relevant data - from anywhere at any time
SW – Schwäbische Werkzeugmaschinen GmbH
Production facility for multispindle machining centers
Product and service scope:
Machine Tool AnalyticsServices
Continuous development of IT-based services technology
Availability and service are crucial success factors for a globally operating machine manufacturer. That’s why Schwäbische Werkzeugmaschinen (SW) always have attached the same importance to innovative service as they do to product technology. SW manufacture multi-spindle machining centers and production systems for the automotive, hydraulic, and aerospace industry.
Early on, SW identified the potential for further improving their service through Internet-based IT solutions. However, rather than invest in creating a new IT architecture, SW preferred to use an existing solution.
Priority objectives were:
Remote monitoring of machine condition
Initiating and evaluating analyses online
Identification of potential problems
Support of preventive maintenance planning on site
Advising customers how to increase the productivity of their machines
Machine Tool Analytics Services were the first choice for SW because the solution allows ongoing developments in partnership with Siemens.
Machine Tool Analytics Services deliver data for calculating the total costs of a machine over its entire lifecycle. All data are transmitted over the Internet via encrypted links. The standardized services are divided into two areas:
Asset Reliability Services
Creation and optimization of service processes
Online access to the machine control unit by service engineers for fault clearance
Diagnosis of malfunctions by means of data and messaging services (for example, SMS and email)
Creation and optimization of maintenance processes
Condition monitoring and assessment of machine components
Planning and implementation of preventive and/or condition-oriented maintenance measures
With Machine Tool Analytics Services, SW’s customers can plan the maintenance and servicing of their machines more effectively over the entire lifecycle. Reliably scheduled maintenance downtimes do not put delivery deadlines at risk, and they make maintenance costs more predictable in the long term – because thanks to the detailed data on the condition of important components, the customer knows precisely what spare and wearing parts are needed at any time.
Machine manufacturers and operators profit equally from Siemens Machine Tool Analytics Services. These Services increase transparency and ensure that production is as trouble-free as possible.
If an unscheduled outage ever occurs, the fault can usually be quickly analyzed and rectified online on the basis of the continuously recorded condition-monitoring data. Using this detailed diagnostics data, the manufacturer can also assist his customer with the optimization of production processes, enabling him to improve machine capacity utilization and productivity.
The advantages at a glance
Early detection and time- and cost-saving elimination of potential problems
Fewer downtimes and outages, reduced followup and warranty costs
More effective planning of preventive and condition-dependent maintenance
Increased availability, capacity utilization, and production security
Systematic control of improvements