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All over the world, public institutions are working on
restructuring themselves. They are aware of the
challenge facing them, to achieve greater quality, but
at less cost. This is the e-government approach:
electronic processing of administrative processes is
more citizen-friendly and lowers costs. A central factor
in this change is the cost-effective use of information
technology. To optimize back-office and front-office
processes, we have developed solutions for many
different areas of the public sector. They allow
government agencies to cooperate swiftly and provide
unbureaucratic services for citizens and businesses -
with the highest possible transaction security.
Siemens is a specialist in IT matters for public
administrations. As a leading supplier of e-government
solutions in Europe, we work closely with many
governments and institutions. For many years we have
been developing new technologies and services for these
bodies, gathering experience and passing it on to other
areas of public administration.
That’s why we are thoroughly familiar with the needs and
requirements of all parties involved:
Citizens
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More service, faster processing
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Fewer trips and less waiting
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New, innovative services
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Access to all services via different
routes
Business
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Faster access to information,
tenders and legislation
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Simple electronic data interchange
capabilities with public administration
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More efficient and cross-departmental
processes
Administration
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More service quality and customer
orientation
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Acceleration and simplification of
processes
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Cost savings through greater
efficiency
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More transparency
More economic strength and quality of life via a mouse
click – public administrations can lay the foundation in
many different areas. In many countries, businesses and
citizens are already benefiting
from the faster and improved administrative processes
already.
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