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In after-sales service activities
for maintenance and repair,
the trend is moving away
from reactive approaches and
toward preventative strategies.
And, this is where the new RDU
technology is making its greatest
impact. With the RDU concept:
- Specialist knowledge is made comprehensible and made available to third parties
- System knowledge is automated
and made available to a wide
range of users
- Reaction to disturbances is
“just-in-time”
- Trend recognition for the plant
or process is performed online.
What is more, RDUs act autonomously,
without user intervention
and without the need for
a communication network to be
continuously available. They are
mobile (and can move independently
from computer to computer),
recognize trends and fault
situations and perform defined
actions in a timely manner – from
E-mail reporting to adapation of
the configuration. Finally, RDUs
communicate with other RDUs,
combining when necessary to
handle a task more efficiently.
Customer plants supported
by the RDU concept from ATD
MP benefit by having:
- Partially-automated monitoring
of the plant or its sections
- A clear division of tasks between
the customers maintenance
team and ATD MP as
service provider (including
defined communication paths)
- Up-to-date diagnosis algorithms
thanks to the mobility
and easy loading of RDUs
- Reliance on the longstanding
and comprehensive process
and software experience cumulated
by ATD MP.
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