Regular operation monitoring and immediate expert troubleshooting maximize machine uptime, and greatly reduce service costs.

SIRAS presents a major benefit in preventive/predictive maintenance for instantaneous service support anywhere in the world.  As mines are often in remote locations and require extensive traveling for service calls, SIRAS can effectively keep the manufacturer connected to the end user’s machine not only at commissioning, but also over the whole machine life cycle.

The SIRAS system software allows technicians to run all functions available on the shovel’s HMI computer remotely, so it fits optimal to our SIMINE^CIS SH Solution. This includes monitoring of shovel parameters such as voltage, current, speed, torque, master switch, logic signals, etc. under normal operation, and also during fault conditions.  Temperatures of electrical and mechanical components can be tracked to establish trends and pinpoint maintenance requirements. 

Factory software upgrades can be easily downloaded and installed during lunch breaks.

In addition to expert factory support, the mine maintenance personnel can also use the system from a comfortable office environment. When both the mine electrician and the factory expert are on line, the system supports messaging and voice communication.

Siemens offers a complete range of services for mines, with basic monitoring, trend analysis, predictive and reliability centered maintenance, on-demand troubleshooting support, and production monitoring.