Spare Parts Supply    Logistics service for economical spare parts availability

On the one hand, spare parts represent tied-up capital; on the other hand how quickly available they are often determines the scale of production standstills and outage costs. With its customized services, Siemens ensures that the customer receives the required components in the defined quality, in the right place and at the right time.

The challenge On the one hand, spare parts are merely tied-up capital. On the other hand, how quickly available they are often determines the duration of production standstills – and with that the magnitude of potential outage costs. When it comes to modern spare parts management, there is a whole catalog of questions that need to be answered: Where can one most quickly obtain an urgently needed spare part? Where is the required information regarding parts configuration, suitable substitutes or even successors? How can one avoid difficulties with customs formalities in the case of imported goods?

Our solution

The logistics experts at Siemens Industrial Services ensure that the customer receives the required components in the defined quality, in the right place and at the right time. In other words, the appropriate spare parts can either be obtained within the regular delivery time or be provided within specifically agreed delivery times. A spare parts contract with a defined parts range and fixed delivery times provides the basis for such an arrangement. Siemens Industrial Services takes on the tasks which ensure a supply of spare parts on time and in line with requirements: These range from procurement, any necessary storage and the processing of exports/imports right through to transport management. And all that not only for the latest components, but also for technologies that no longer reflect the latest state of the art, even for these products, which have been discontinued or which are no longer available, but which are still used in a number of industries, our specialists have the sound technical know-how needed to punctually source suitable spare parts in the form of successors or substitutes.

Good reasons for Spare Parts Supply

Quick procurement of urgently needed components

Freely negotiable delivery times under the terms of a spare parts contract

Export/import processing and transport management performed by Siemens Industrial Services

Quick procurement of successor or substitute parts for technologies no longer reflecting the latest state of the art