Services for Frequency Converters    Product specific services for your Frequency Converters

We offer you a comprehensive service package as workshop output or on site for your Frequency Converter, specialised on Siemens Converters. We render the core services Repair, Configuration, Rollout and Update and End of Product Life Cycle.

Service for Frequency Converters The challenge Professional execution of your worldwide product specific repairs and configurations: economical, reliable and fast. Guarantee of your product availabilities and thus safeguarding of your asset availabilities by efficient in-house repairs, supply of alternate devices, urgent productions as well as by on site service. Supply of a service infrastructure to enable you to focus on your core competences and optimize your service investments by using our already available, worldwide network. Take-over of your product support at the end of the life cycle and thus long-term safeguarding of a high service quality. Services for all phases of your product life cycle from one source with detailed reporting e.g. regarding quality. The fulfilment of these challenges influence your success factors ? Since set up and operation of an efficiant service organization are time -and cost-intensive, you do not have a worldwide service and logistics network which is required to meet these challenges efficiently and promptly?

Our solution

With our holistic solution "Services for Frequency Converters", we offer you services for every product phase either in our workshop or on site: - During the development of your products we support you with comprehensive product know-how and reporting from the actual product line of the inhouse repairs as well as of the experience from services on site. - In the production phase we support you with the execution of customer-specific configuration services adapted to their technical requirements and product variants. This includes the configuration, the installation and the change management for the products as well as planning and scheduling, warehouse management and material delivery logistics. - In the operation and maintenance phase we support you with repair services adapted to your technical and logistics needs. Besides carrying out repairs, this also includes professional returns management as well as a series of additional technical, logistics and administrative services. We carry out Inhouse repairs at Siemens voltage system converters of all production series based on the transmission delays provided by the manufacturer (7-10days) up to the Turnaround Ultra service within 24h. Onsite repairs are carried out worldwide in the context of 24h/265days on-call services. We also support you with rollout and updating during the implementation of your special projects, adapted to your technical and logistics needs. This includes professional project and network management within the scope of planned / unplanned actions with on-site measures for setting up and commissioning switchgears or for restoring, improving or preventing damage. In this phase we also offer product configuration, installation and product modification customized to your requirements. - During product discontinuation or phase out we support you with the end-of-product-lifecycle services focused on your core competences with respect to producing and marketing innovative products without loss of service quality for your established products. This can includes an individual orders for reproducing small quantities through to assumption of complete product responsibility. At our locations around the world we have the technical and logistical know-how at our disposal to process projects according to your requirements. In addition to the services offered here, you can also take advantage of appropriate technical, logistical, administrative and consulting services to optimally round off the whole package. By transferring technical and logistics processes to us, you can optimize your costs in meeting your customers´ individual requirements.

Good reasons for Services for Frequency Converters

Leadership in technology, product expertise and innovative services through manufacturer qualification as leading Repair Center

Worldwide presence with 37 Repair Centers, 14 thereof for frequency converters

Expertise in solutions for all phases of the lifecycle of Siemens frequency converters

Optimization of costs through efficient established service processes, no need for investment in own service infrastructure if the established global service network of Siemens is used

Upkeep of equipment´s operational and personnel safety and extension of its lifetime with early detection of weaknesses, minimization of maintenance costs and downtimes as well as faster restarts through preventive service