Services for Electrical Machines    Product specific services for your Electrical Machines

We offer you a comprehensive service package as workshop output or on site for your motors, generators, drives and transformers. We render the core services Repair, Configuration, Rollout and Update and End of Product Life Cycle.

Services for Electrical Machines The challenge Professional execution of your worldwide product specific repairs and configurations: economical, reliable and fast. Guarantee of your product availabilities and thus safeguarding of your asset availabilities by efficient in-house repairs, supply of alternate devices, urgent productions as well as by on site service. Supply of a service infrastructure to enable you to focus on your core competences and optimize your service investments by using our already available, worldwide network. Take-over of your product support at the end of the life cycle and thus long-term safeguarding of a high service quality. Services for all phases of your product life cycle from one source with detailed reporting e.g. regarding quality. The fulfillments of these challenges influence your success factors? Since set up and operation of an efficient service organization are time -and cost-intensive, you do not have a worldwide service and logistics network which is required to meet these challenges efficiently and promptly?

Our solution

With our holistic solution "Services for Electrical Machines", we offer you services for every product phase. Thereby we offer a comprehensive service package for your:  Direct and three-phase current machines  Low and medium-voltage machines  Constant voltage equipment for synchronous machines  Converters (motor/generator)  Mechanical starters  Motor-gear units  Torque motors  Geared motors  Servo-drive  Main spindle drives  Special machine (e.g. rolling mill motors, marine engines)  Standby generating sets manufacturer independent as workshop output or on site. - During the development of your products we support you with comprehensive product know-how and reporting on the servicing of products installed in the field. - In the production phase we support you by taking on customer-specific configuration services adapted to your technical requirements and product variants. This includes configuration, installation and change management for your products as well as planning and scheduling, warehouse management and delivery logistics. - In the operation and maintenance phase we support you with repair services adapted to your technical and logistics needs. Besides carrying out repairs, this also includes professional returns management as well as a series of additional technical, logistics and administrative services. Repairs can be run in-house based on predefined transmission delays up to the Turnaround Ultra Service (within 24h). On-site Repairs are run worldwide by us. We also support you with rollout and updating during the implementation of your special projects, adapted to your technical and logistics needs. This includes professional project and network management within the scope of planned / unplanned actions with on-site measures for setting up and commissioning systems or for restoring, improving or preventing damage to products already in use. In this phase too we also offer product configuration, installation and product modification customized to your requirements. - During product discontinuation or phase out we support you with end-of-product-lifecycle services focused on your core competences with respect to producing and marketing innovative products without loss of service quality for your established products. This includes individual orders for reproducing small quantities through to assumption of complete product responsibility. At our locations around the world we have the technical and logistical know-how at our disposal to process projects according to your requirements. In addition to the services offered here, you can also take advantage of appropriate technical, logistical, administrative and consulting services to optimally round off the whole package. By transferring your technical and logistics processes to us, you can optimize your costs in meeting your customers´ individual requirements.

Good reasons for Services for Electrical Machines

We have worldwide presence with 37 Repair centers, 16 thereof for electrical machines

We offer solution competence in all phases of the life cycle of your products

We ensure a high service quality and thus a sustainable increase of product availabilities

Realization of shorter repair transmission delays and fault clearance delays

Exclusive certification for motors from Siemens AG I DT