Rollout and Update    Services supporting the shipment and commissioning or modification of your products.

We provide you with a comprehensive package of services to facilitate the implementation of your special projects involving the delivery and commissioning or modification of your electrical and electronic components.

Rollout and Update Service The challenge Your challenge throughout is to ensure the service performance in After Sales Service – in line with the optimizing of your process costs. Your standard sales process is designed to supply your customers or distributors with your products. Some of these customers, however, request complete solutions involving onsite commissioning and configuration. It can also become necessary to perform modifications (up to complete replacement) on your installed base of products. This can be a planned project for the introduction of new variants or versions. Or it can be an unplanned measure, a “roll” project, which becomes necessary because of manufacturing or material defects that can never be ruled out completely. The efficient execution of these projects is your success factor: You probably don’t have an efficient and fast worldwide service and logistic network in place to handle them. Handling these projects with your centralized and limited resources is not only time-consuming, it involves significant travel costs and can lead to resource bottlenecks in your core business.

Our solution

Our Rollout and Update Service Program enables an individualized program design, in which you adapt services to your technical, regional and specific requirements, and take advantage of valuable supplemental services. This allows you to realize your rollout and update projects reliably and at optimal cost – by giving us management responsibility for technical and logistic processes. We have worldwide the technical and logistical know-how to deal with projects in accordance with your requirements.

Good reasons for Rollout and Update

Avoidance of capital investment in a service infrastructure through use of the established, global service network from Siemens for limited rollout and update projects.

Competitive advantage from use of the Siemens infrastucture to penetrate new markets.

Optimization of your costs through more efficient processes

High service quality as a further selling point for your products