Repair Repair services for your products Configuration Services for the individual adaptation of your hardware and software products Rollout and Update Services supporting the shipment and commissioning or modification of your products Topics > SIMAIN Industrial Maintenance > SIMAIN Repair and Logistics Services Repair |  Configuration |  Rollout and Update |

	Repair    Repair services for your products. We provide you with a comprehensive package of services for dealing with the repair of your electrical and electronic components – in our repair centers or onsite.   Repair The challenge Your challenge throughout is to ensure the service performance in After Sales Service – in line with the optimizing of your process costs. Your core competence is the development and marketing of high-value electrical and electronics products. Besides the features and the quality of these products, your service performance has become a decisive factor in your success among international competitors. The satisfaction of your customers frequently depends on how quickly you can restore full functionality to any of your products that become defective – both during and after the warranty period. Maintaining this customer satisfaction involves having a well-performing infrastructure of repair centers and service points in your markets, capable of coordinating with flexibility all technical and logistic activities in repair and guiding them efficiently. The fulfillment of this prerequisite is your success factor: However, the establishment and operation of a global service organization, especially in markets where your share is relatively small, is time-consuming and very expensive. Our solution Our Repair Program enables you to design an individual program by adapting the core services to your technical and logistic requirements and supplementing these with appropriate additional services. A series of additional technical, logistic, and administrative services supplement your individual repair program. This, in turn, helps you to optimize your product repair processes during and after the warranty period – by assigning technical and logistic management responsibilities to us. We have worldwide the technical and logistical know-how, around in accordance with your requirements to carry out repairs. Good reasons for Repair Avoidance of capital investment in a service infrastructure through use of the established, global repair network of Siemens Competitive advantage in the penetration of new markets through cooperation with an established service provider High service quality as a further selling point for your products Professional repair reports as the basis for optimizing your prototype series and improving your products Optimization of your costs for the repair of your products through more-efficient processes