The Airport Operational Readiness Program1
Airport expansion programs, re-engineering of business processes, and
continuous improvement programs all depend on professional project management if
they are to cope with the challenges of a rapidly changing environment.
The goal of the Airport Operational Readiness Program is to achieve safe,
efficient and secure airport operations, optimum utilization of all available
resources, and full compliance with regulatory requirements, while still
providing the maximum level of service to customers.
Achieving and maintaining the operational readiness of airports depends on the
readiness of the entire airport community. The Airport Operational Readiness
Program provides the methodology, the best management practices, and proved
tools to align ...
- infrastructure,
- systems,
- business processes and
- human resources.
Based on our airport operational expertise, a competent project management
team establishes a master schedule and co-ordinates the individual schedules of
all entities within the airport community:
- airport company/authority
- air traffic control
- airlines
- handling agents
- services providers
- tour operators, etc.
Scope of services
The Airport Operational Readiness Program is a comprehensive planning and
co-ordination tool for:
- professional project management for airport start-ups and trial
operations
- establishing an efficient management information and reporting system
- project control including status monitoring, performance measurement and
reporting for all airport readiness-related activities and milestones
- developing operational concepts, operational manuals, procedures and
appropriate service levels
- training and coaching programs for the airport community
- liaison and co-ordination with all groups of airport users and third
parties
- implementation of quality assurance and quality control systems
- monitoring and evaluation of trial operations
- planning and co-ordination of airport relocations
Airport start-up management
With field-tested methodology and well-proven tools, our experts make sure
that your project goals are met successfully and on time.
Efficient project control tools are applied throughout the project life cycle to
- minimize risks,
- measure performance,
- report on progress,
- support decision-making and
- provide remedial action and contingency plans whenever deviations from
planned milestones occur.
Once the operational concept for an airport project has been defined, our
airport operation specialists develop tailor-made procedures to comply with
quality standards, regulatory requirements and service levels worked out with
our customers.
Our airport experts work together with the airport community to establish an
Airport Operational Manual (AOM) and all related procedures.
Infrastructure
The complexity of airport infrastructure is one reason why the development,
planning, design, construction, acceptance and handover of airports require long
lead times. New enhanced technologies and advanced operational practices are
likely to emerge during the life-cycle of an airport project.
Our services provide you with sound cost-benefit analyses to support timely and
effective decision-making.
To sustain uninterrupted operational readiness, appropriate standards and levels
for
- availability,
- reliability
and
- maintainability
need to be defined for airport facilities and systems. Our program will assist
you in establishing the facilities and maintenance management systems meeting
your particular requirements.
Human resources
Airport start-up operations require careful planning of human resources and
tailor-made training programs to ensure:
- in-depth
familiarization of all airport staff with the new airport facilities and
systems, and
- communication
of essential information to all relevant parties.
Special emphasis is given to all safety and security aspects of airport
operation. Legal aspects, permits, and certification issues are addressed to
meet regulatory requirements.
Train-the-trainer concepts and intensive airport management coaching ensure
the transfer of know-how to the airport staff during the critical start-up phase
and warrant the highest level of proficiency in all project stages.
Benefits
Remaining focused on your core business
The Airport Operational Readiness Program provides temporary project and
start-up management, thereby helping airport companies and authorities manage
airport expansion and new greenfield airport projects efficiently, while
remaining focused on core business and revenue-generating services.
Improved efficiency of airport operations
Better quality and reliability of service:
- improved
punctuality,
- fewer
accidents,
- better
utilization of airport facilities and locations, and
- optimized
utilization of human resources and equipment.
Better quality of service to customers
Achieving quality of service means meeting the customers' expectations and
needs and sharpens the airport’s competitive edge.
Seamless integration of operational systems with financial and back office
IT systems
Siemens is one of the few companies worldwide that can provide IT solutions
and airport operation consulting services directly to customers.
Full compliance with regulatory requirements
The development of an Airport Operational Manual speeds up airport
certification/licensing and facilitates improved communication and co-ordination
of safety and security-related issues within the airport community.
Interface to facility and maintenance management
Documentation of airport operation processes supports the definition of the
appropriate availability, reliability and maintainability requirements for all
critical airport facilities and systems, resulting in reduced life-cycle costs.
