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Efficiency. Siemens Solutions.

Check in

Every passenger’s first physical contact – after entering the terminal - with the aviation world is the check-in. At this instant, the first and often most lasting impression is created, which explains why airlines and airports alike make extensive efforts to enhance the quality of the check-in process.

Passengers appreciate check-in counters which are easy and quick to find and where the queue and waiting time is short. This makes for pleased and relaxed customers, who will actually have the time and be in the mood to shop at the airport, have a drink or take a meal before their flight.

Frequent travelers in particular appreciate the availability of self-service options in order to cut the queues. Our Wireless LAN infrastructure supports flexible positioning of such kiosks, or the use of mobile manned check-in points to complement traditional check-in during peak times.

To ensure such ease of passenger processing requires above all sufficient capacity. But even where capacity is limited, intelligent check-in counter allocation systems, Common Use Terminal Equipment (CUTE) and self-service check-in kiosks (CUSS) can speed up the check-in process and help exploit the existing capacity in an optimum way.

With mobile devices becoming smarter every day, we have even created the possibility to check-in while your passenger is still in town or on his way to the airport. Mobile Check-In is the most comfortable, quick and easy way to check-in for a flight even hours before being at the airport.

Check-In is of course also the point, where passengers part from their bags and leave them into the trustworthy hands of the airport and airline. Preferably supported by a Siemens Baggage Handling System.

Our systems can be perfectly adapted to meet the customer's requirements. They range from manually operated equipment to complex, semi-automated systems equipped with the latest weighing and material handling technologies. For modernization projects as well as completely new installations, our know-how guarantees perfect integration of the check-in system solutions and the links to security checks and material flow.
Modern control systems help to make airports more and more flexible, multi-use equipment is increasingly common, and dedicated solutions are largely a thing of the past. Our systems optimize the material flow and link up any check-in counter to any sorting destination via the material handling equipment

The CUTE system (Common Use Terminal Equipment). This system facilitates the communication between the counter and the airline systems, where the luggage identifier for each bag and the BSM (Baggage Sortation Message) for the Baggage Handling Systems (BHS) at all airports along the passenger’s itinerary is generated. The CUTE system also prints the Bag Tag, which is attached to the bag and used at multiple points in the subsequent journey of each bag.

Future-oriented concepts will even do without paper tag. The tag is going to be replaced by small radio frequency chips for quicker and more reliable processing.

Siemens offers the technical systems and infrastructure to support a quick, friendly and efficient check-in process. From CUTE systems and equipment to self-service kiosks; from information displays above the counters and in the lobby to communication networks, and from baggage belts to public address systems.  

System solutions to meet every requirement

Our systems can be perfectly adapted to meet the customer's requirements. They range from manually operated equipment to complex, semi-automated systems equipped with the latest weighing and material handling technologies. For modernization projects as well as completely new installations, our know-how guarantees perfect integration of the check-in system solutions and the links to security checks and material flow.
Modern control systems help to make airports more and more flexible, multi-use equipment is increasingly common, and dedicated solutions are largely a thing of the past. Our systems optimize the material flow and link up any check-in counter to any sorting destination via the material handling equipment.

Check-in of passenger luggage is supported by the check-in system, which in most cases today is a CUTE system (Common Use Terminal Equipment). This system facilitates the communication between the counter and the airline systems, where the luggage identifier for each bag and the so-called BSM (Baggage Sortation Message) for the Baggage Handling Systems (BHS) at all airports along the passenger’s itinerary is generated. The CUTE system also prints the Bag Tag, which is attached to the bag and used at multiple points in the subsequent journey of each bag. Future-oriented concepts will even do without paper tag. The tag is going to be replaced by small radio frequency chips for quicker and more reliable processing.